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Patient Support Representative-Chaska

Perks of joining our team:

  • Bonus Potential

  • Employee discounts

  • Apparel/Scrub Allowance

  • Anniversary Gift

This opportunity is for you if:

  • You are professional, caring, and able to multi-task

  • You like the hustle and bustle of the healthcare industry

  • You are an adaptable and strong team player

  • You can work independently and demonstrate critical thinking skills

  • You have a passion for growth and desire to continue learning

  • You can work flexible hours, one night and one Saturday a month

About the Patient Support Representative role:

  • Answer phones and schedule appointments. Collect and verify patient demographic information.

  • Re-schedule and cancel appointments.

  • Triage patient phone calls and schedule appropriately.

  • Transfer phone calls to appropriate destination.

  • Confirm patient appointments and verify insurance benefits.

  • Process and place contact lens orders in practice management system and with appropriate vendor.

  • Collect payments and bill insurance as necessary.

  • Prepare charts for the following days by compiling appropriate electronic forms in charts, confirm patient appointments, and verifying insurance benefits.

  • Greet patients to check in and out for appointment. Review paperwork with patients and take copies of insurance cards.

  • Ensure waiting area and patient areas neat and tidy. Empty trash, vacuum, and wipe down surfaces to ensure a clean office.

  • Perform other duties as assigned.

You meet these requirements:

  • High school diploma or GED required

Job Type

  • Full-time


​$17 - $18 an hour

Who we are:

We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics.

Sound too good to be true? Apply today and learn more about your opportunities with Team SWEC!



  • Dental insurance

  • Disability insurance

  • Employee discount

  • Health insurance

  • Health savings account

  • Paid training

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