Patient Service Specialist

This opportunity is for you if:

  • You are professional, caring, and able to multi-task

  • You like the hustle and bustle of the healthcare industry

  • You are an adaptable and strong team player

  • You can work independently and demonstrate critical thinking skills

  • You have a passion for growth and desire to continue learning

  • You can work flexible hours, one night and one Saturday a month

About the Patient Service Specialist Role:

  • Answer phones and direct them to the appropriate doctors or staff members. Schedule and/or cancel appointments.

  • Prep charts for the following days by compiling appropriate forms in charts, confirming patient appointments, and verifying insurance benefits.

  • Greet patients to check in and out. Review paperwork with patients and take copies of insurance cards. Enter demographic and insurance information in software.

  • Collect co-pays, co-insurances, contact lens fitting fees, and any other payments due at the time of service. Post charges and payments in system.

  • Bill exams and office visits to insurance.

  • File charts and other paperwork as needed.

  • Responsible for keeping waiting area and patient areas neat and tidy. Empty trash, vacuum, and wipe down surfaces to ensure a clean office.

  • Other duties including ordering contacts.

  • Travel to other offices required.

  • Perform other duties as assigned.


Monday (8-5)

Tuesday (9-5)

Thursday (9-6)

Perks of joining our team:

  • Bonus Potential

  • Employee discounts

  • Apparel/Scrub Allowance

  • Anniversary Gift

You meet these requirements:

  • High school diploma or GED required

Job Type: Part-time

Pay: $15.00 - $17.00 per hour


  • Employee discount

  • Health insurance

  • Health savings account

  • Paid time off

  • Professional development assistance

  • Retirement plan