Patient Scheduling Specialist

This opportunity is for you if:

  • You are professional, caring, and able to multi-task

  • You like the hustle and bustle of the healthcare industry

  • You are an adaptable and strong team player

  • You can work independently and demonstrate critical thinking skills

  • You have a passion for growth and desire to continue learning

  • You can work flexible hours, one night and one Saturday a month

 

About the Patient Scheduling Specialist role:

  • Answer phones and schedule appointments. Collect and verify patient demographic information. Schedule and cancel appointments.

  • Triage patient phone calls and schedule appropriately

  • Transfer phone calls to appropriate destination

  • Confirm patient appointments and verify insurance benefits

  • Process and place contact lens orders in practice management system and with appropriate vendor. Collect payments.

  • Perform other duties as assigned.

 

Perks of joining our team:

  • Bonus Potential

  • Seven paid holidays

  • Employee discounts

  • Continuing education and certification reimbursement

  • Medical, dental, STD, LTD and paid time off available after meeting requirements

  • Retirement Plan

  • Apparel/Scrub Allowance

  • Anniversary Gift

  • Three years related optical experience or customer service experience preferred

You meet these requirements:

  • High school diploma or GED required

  • Three years related optical experience or customer service experience preferred

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

  • Dental insurance

  • Employee discount

  • Health insurance

  • Paid time off

  • Professional development assistance

  • Retirement plan

  • Uniform allowance

  • Vision insurance