Optometric Assistant

Report to: 

Clinic Leader

Job Summary: 

Responsible for providing patient care and outstanding customer service. Performs duties included but not limited to front desk, optical, contact lenses, assisting doctors.

Essential Duties and Responsibilities:

  • Assist doctors during clinic times by taking patient health histories, visual acuities, and perform pretests requested by the doctors. Prep exam rooms for clinic and close down rooms after clinic.

  • Perform front desk duties included but not limited to answering phones, greeting patients, checking in patients, prepping charts, filing, verifying insurance, billing professional fees, and scheduling appointments.

  • Optical duties as assigned including but not limited to frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.

  • Contact lens responsibilities including patient contact lens orders, verifying contact lens orders, ordering contact lens trials, and I & R classes.

  • Responsible for ordering medical supplies, eye drops used during patient visits, and sample prescription drops.

  • Other administrative duties including but not limited to reconciling monthly statements with invoices, ordering office supplies, sending recalls, and cleaning the office.

  • Travel to other offices required.

  • Perform other duties as assigned.

Knowledge, Skills, and Abilities

  • Effective written and verbal communication skills.

  • Interpersonal communication skills

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Ability to handle and resolve recurring problems.

  • Interpret and dispense optical prescriptions

  • Lensometry knowledge

  • Basic book keeping skills

  • Detail-oriented

Credentials and Experience (established by supervisor)

· Three years Customer/Patient Service Experience (optical experience a plus)

· ABO and NCLE certification essential but not required

· CPO Certification within 1st year of hire

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to sit; walk; stand; use hands to finger, handle, or feel; reach with hands and arms. The employee is frequently required to talk or hear.

The employee must occasionally lift and/or move up to 25 pounds.

Job Type:

Full-time

Experience:

  • optical/medical: 1 year (Preferred)

  • healthcare setting: 1 year (Preferred)

Additional Compensation:

  • Bonuses

Benefits:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Retirement plan

  • Paid time off

  • Professional development assistance

  • Tuition reimbursement

*This position is based out of our Chaska & Watertown clinics. It is one full time position, with time split between the two locations.