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Optical Leader- Chaska

Perks of joining our team:

  • Flexible work schedule

  • Career growth opportunities

  • Fun work environment

  • Seven paid holidays

  • Employee discounts including glasses, contact lenses, and eye exams

  • Continuing education and certification reimbursement

  • Medical, dental, STD, LTD and paid time off available after meeting requirements

  • Retirement Plan

  • Anniversary Gift

  • Apparel Reimbursement

This opportunity is for you if:

  • You are warm, inclusive, trustworthy, and able to develop people.

  • You like the hustle and bustle of the healthcare industry.

  • You want to lead a fun, energized team that works hard

  • You can work flexible hour

What you’ll be doing:

Responsible for providing relationship-based eye care and outstanding customer service. Manage the flow of optical department and supports optical staff.

A day in your life might include…

  • Perform optical duties as assigned including but not limited to frame board management, frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.

  • Meet with frame vendors to maintain frame inventory and ensure product is being rotated out. Reorder frames on a weekly basis to replenish product sold. Conduct frame inventory on quarterly basis and abide to Frame Board Management Plan.

  • Order optical tools and supplies as need.

  • Complete monthly optical clinic schedule while being efficient for staffing costs. Approval of time cards, overtime, and corrections of time clock punches.

  • Administer minor accounts receivable functions including billing for product and services, entering payments from patients, reconciling daily monies receive.

  • Administer minor accounts payable duties including but not limited to reconciling monthly statements with invoices, tracking of pending credits, verifying frame orders received match frame rep written order.

  • Create and maintain an efficient, cohesive clinic flow. Ensure cleanliness and organization of clinic.

  • Responsible for consistently following company-wide processes and operations to maintain brand consistency.

  • Perform and document quarterly one-on-one meetings with employees.

  • Administer contact lens responsibilities including patient contact lens orders, verifying contact lens orders, and ordering contact lens trials.

  • Compose, schedule, and deliver 90-day and annual employee reviews.

  • Conduct interviews and filter candidates for open positions.

  • Coordinate clinic events and community events with marketing team.

  • Represent and communicate Southwest Eye Care’s mission, vision, and core values to patients and

  • Follow and enforce protocols to ensure risk management and safety.

  • Build and foster an engaged, effective team through ongoing training and development.

  • Create an inclusive workplace culture by treating all employees and patients with respect.

  • Attend weekly company leadership trainings, including our annual Leader Retreat.

  • Travel to other offices as needed.

  • Perform other duties as assigned.

Perks of joining our team:

  • Bonus Potential

  • Seven paid holidays

  • Employee discounts

  • Continuing education and certification reimbursement

  • Medical, dental, STD, LTD and paid time off available after meeting requirements

  • Retirement Plan

  • Apparel/Scrub Allowance

  • Anniversary Gift

You meet these requirements:

  • High school diploma or GED required

  • Three years related optical experience or customer service experience preferred

  • ABO, NCLE, CPO, CPOA, COA certifications preferred

Job Type: Full-time

Pay: $24.00 per hour


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