Patient Service Specialist-Watertown

Who we are:

We are ambassadors of integrity, who are committed to individualized care using remarkable technology, to create an exceptional patient experience. We are dedicated to creating work/life harmony in an efficient and enjoyable environment for everyone who enters our clinics. Sound too good to be true? Apply today and learn more about your opportunities with Team SWEC!

 

This opportunity is for you if:

  • You are professional, caring, and able to multi-task

  • You like the hustle and bustle of the healthcare industry

  • You are an adaptable and strong team player

  • You can work independently and demonstrate critical thinking skills

  • You have a passion for growth and desire to continue learning

  • You can work flexible hours, one night and one Saturday a month

About the Patient Service Specialist Role:

  • Answer phones and direct them to the appropriate doctors or staff members. Schedule and/or cancel appointments.

  • Prep charts for the following days by compiling appropriate forms in charts, confirming patient appointments, and verifying insurance benefits.

  • Greet patients to check in and out. Review paperwork with patients and take copies of insurance cards. Enter demographic and insurance information in software.

  • Collect co-pays, co-insurances, contact lens fitting fees, and any other payments due at the time of service. Post charges and payments in system.

  • Bill exams and office visits to insurance.

  • File charts and other paperwork as needed.

  • Responsible for keeping waiting area and patient areas neat and tidy. Empty trash, vacuum, and wipe down surfaces to ensure a clean office.

  • Other duties including ordering contacts.

  • Travel to other offices required.

  • Perform other duties as assigned.

Hours:

  • Monday (9-5)

  • Tuesday (12:30-7)

  • Wednesday (8:30-1)

  • Friday (12-5)

  • 1/Saturday monthly in Chaska (8-12)

Perks of joining our team:

  • Bonus Potential

  • Employee discounts

  • Apparel/Scrub Allowance

  • Anniversary Gift

You meet these requirements:

  • High school diploma or GED required

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)