Senior Optometric Assistant - New Prague

Perks of joining our team:

  • Flexible work schedule

  • Career growth opportunities

  • Fun work environment

  • Seven paid holidays

  • Employee discounts including glasses, contact lenses, and eye exams

  • Continuing education and certification reimbursement

  • Medical, dental, STD, LTD and paid time off available after meeting requirements

  • Retirement Plan

  • Anniversary Gift

  • Apparel Reimbursement

This opportunity is for you if:

  • You are warm, inclusive, trustworthy, and able to develop people.

  • You like the hustle and bustle of the healthcare industry.

  • You want to lead a fun, energized team that works hard

  • You can work flexible hours, one night and one Saturday a month

About the Sr. Optometric Assistant role:

  • Responsible for consistently following company-wide processes and operations to maintain brand consistency, ensure risk management, and ensure safety.

  • Assist doctors during clinic times by taking patient health histories, visual acuities, and perform pre-tests requested by the doctors. Prep exam rooms for clinic and close down rooms after clinic.

  • Execute front desk duties included but not limited to answering phones, greeting patients, checking in patients, prepping charts, filing, verifying insurance, billing professional fees, and scheduling appointments.

  • Administer optical duties as assigned including but not limited to frame selections, ophthalmic lens ordering, frame ordering, glasses adjustments, dispensing glasses, dispensing contacts, repairing glasses, verifying glasses and frame orders, and notifying patients when product is available.

  • Contact lens responsibilities including patient contact lens orders, verifying contact lens orders, ordering contact lens trials, and I & R classes.

  • Responsible for ordering medical supplies, eye drops used during patient visits, sample prescription drops, office supplies, optical tools, and optical supplies as needed.

  • Perform other administrative duties including but not limited to sending recalls and cleaning the office.

  • Collaborate with frame vendors to maintain frame inventory and ensure product is being rotated out. Reorder frames on a weekly basis to replenish product sold. Conduct frame inventory on quarterly basis and abide to frame board management plan. * Partner with team and other leaders, including Lab Leader, Regional Leader, Accounts Receivable Leader to ensure efficient clinic operations.

  • Administer minor accounts receivable functions including billing for product and services, entering payments from patients, reconciling daily monies received.

  • Administer minor accounts payable duties including but not limited to reconciling monthly statements with invoices, tracking of pending credits, verifying frame orders received match frame rep written order.

  • Represent and communicate Southwest Eye Care’s mission, vision, and core values to patients and employees.

  • Execute monthly staff schedule including PTO requests and timecard management.

  • Collaborate with Regional Leader to participate in employee reviews and disciplinary action.

  • Build and foster an engaged, effective team through ongoing training and development.

  • Create an inclusive workplace culture by treating all employees and patients with respect.

  • Attend weekly company leadership trainings, including our annual Leader Retreat.

  • Travel to other offices as needed.

  • Perform other duties as assigned.

What we need from you

  • Effective written and verbal communication skills.

  • Ability to establish priorities, work independently, and proceed with objectives without supervision.

  • Interpret and dispense optical prescriptions.

  • Lensometry knowledge.

  • Basic bookkeeping skills.

  • Detail-oriented.

  • Three years related optical experience or customer service experience.

  • ABO and NCLE certification preferred but not required.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

  • Dental insurance

  • Employee discount

  • Health insurance

  • Health savings account

  • Paid time off

  • Professional development assistance

  • Referral program

  • Retirement plan

  • Vision insurance